Learn which artwork file formats provide the best results for customizing your promotional products.

Vector files such as AI, EPS, SVG, or vector PDF are preferred because they can be resized without losing quality.
You may also upload a high-resolution PNG, JPG, PSD, or TIFF. If possible:
<ul><li>Use a transparent background.</li><li>Convert fonts to outlines.</li><li>Include PMS color codes when accurate color matching is important.</li></ul>
If you only have a low-resolution image, upload the best file available. We will review it and contact you if another file is needed.

What Artwork Files Should I Upload?

Learn how Vast Promos can help prepare your design when you do not have print-ready artwork.

Select &#x201C;I need design assistance&#x201D; when ordering.
Upload any logo, sketch, photo, screenshot, or reference image you have, and describe:
<ul><li>The text to include</li><li>Preferred colors</li><li>Desired size and placement</li><li>Any details that must not be changed</li></ul>
We will use this information to prepare a free digital proof. Production will begin only after you approve it.

What If I Don’t Have Print-Ready Artwork?

Learn how to review, revise, and approve your free digital proof before production begins.

After you place your order, we review your artwork and prepare a free digital proof showing how the customization will appear.
Please check:
<ul><li>Artwork and spelling</li><li>Colors</li><li>Size and placement</li><li>Product options</li><li>Attachments or packaging, if applicable</li></ul>
You can approve the proof or request changes. Production does not begin until the final proof is approved.

How Does the Free Digital Proof Process Work?

Find out how to request revisions to your digital proof before approving it for production.

Yes. You can request unlimited revisions before approving the proof.
Reply with clear instructions, such as:
<ul><li>Make the logo larger.</li><li>Change the color.</li><li>Correct the spelling.</li><li>Move the design.</li><li>Use the attached updated artwork.</li></ul>
Revisions may extend the approval process. After you approve the proof and production starts, further changes may not be possible.

Can I Request Changes to My Digital Proof?

Learn what to check on your digital proof to make sure the colors, dimensions, and logo placement are correct.

Before approving the proof, confirm:
<ul><li>All text and spelling are correct.</li><li>The product and design dimensions are correct.</li><li>The logo is positioned and oriented correctly.</li><li>The selected colors and product options are correct.</li></ul>
The image on your screen may not show the actual physical size. Refer to the dimensions written on the proof.
Screen colors can also vary. Provide a PMS color code if accurate brand-color matching is important.

How Do I Check Colors, Size, and Logo Placement on My Proof?

Learn when production starts after proof approval and what is included in the production timeline.

Production normally begins on the next business day after you approve the final digital proof.
Time spent preparing and revising the proof is not included in the production time. Production times vary by product, so check the relevant product page for its estimate.
Contact us immediately if you need to make a change after approval. Once production has started, changes may no longer be possible.

When Does Production Begin After Proof Approval?

Need a quote or have questions about your order? Send us a message and we'll be happy to help.